Bradshire Mountain LLC (“Bradshire Mountain,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, transfer, and protect personal information in connection with our website, services, client engagements, marketing activities, and business operations.
This Privacy Policy applies to personal information we collect through our website at bradshiremountain.com, through direct communications with us, through client projects, and through related business activities.
This Privacy Policy does not apply to personal information we process as an employee or human resources data controller. Bradshire Mountain does not use the Data Privacy Framework for human resources data.
Who We Are
Bradshire Mountain LLC is a United States limited liability company.
Bradshire Mountain LLC
San Antonio, Texas, USA
Email: privacy@bradshiremountain.com
For privacy-related questions, requests, or complaints, contact us at privacy@bradshiremountain.com.
Information We Collect
We may collect the following categories of personal information.
Information You Provide to Us
This may include:
- name;
- email address;
- phone number;
- company name;
- job title;
- billing or business contact details;
- project information you provide to us;
- messages, files, or other information you send to us;
- information submitted through website forms, email, calls, or other communication channels.
Information We Collect Automatically
When you visit our website or interact with our digital services, we may automatically collect:
- IP address;
- browser type and version;
- device type;
- operating system;
- referring URLs;
- pages visited;
- timestamps;
- approximate location derived from IP address;
- cookie identifiers;
- analytics and usage data.
Information from Clients and Business Partners
In connection with client work, we may receive personal information from clients, vendors, service providers, or business partners. This may include information needed to provide technical, marketing, analytics, implementation, hosting, support, or consulting services.
Information from Third-Party Services
We may receive information from third-party tools and platforms used for analytics, advertising, communications, CRM, hosting, security, payment processing, project management, or other operational purposes.
How We Use Personal Information
We may use personal information for the following purposes:
- to operate and maintain our website;
- to provide services to clients;
- to communicate with you;
- to respond to inquiries;
- to prepare proposals, contracts, invoices, and project documentation;
- to provide technical support;
- to perform website, analytics, marketing, tracking, integration, hosting, and software-related services;
- to improve our website, services, and business operations;
- to send business, service, or marketing communications;
- to manage client and vendor relationships;
- to detect, prevent, and respond to security incidents, fraud, abuse, or technical issues;
- to comply with legal obligations;
- to enforce our agreements and protect our rights.
We do not use personal information for purposes that are materially different from the purposes described in this Privacy Policy unless we provide appropriate notice and choice where required.
Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to operate our website, understand website traffic, improve performance, remember preferences, and support marketing or analytics activities.
You can control cookies through your browser settings. Some website functionality may not work properly if cookies are disabled.
Where required by law, we will request consent before using non-essential cookies or similar technologies.
Legal Bases for Processing
Where the GDPR or similar laws apply, we process personal information based on one or more of the following legal bases:
- your consent;
- performance of a contract;
- steps taken before entering into a contract;
- compliance with legal obligations;
- our legitimate interests, such as operating our business, providing services, securing systems, improving our website, communicating with clients and prospects, and marketing our services;
- protection of rights and legal interests.
How We Share Personal Information
We may share personal information with:
- service providers and vendors that help us operate our business;
- hosting, cloud infrastructure, analytics, CRM, marketing, communication, security, project management, payment, and support providers;
- professional advisors, such as attorneys, accountants, and auditors;
- clients, where necessary to provide contracted services;
- business partners, where necessary for a project or service;
- government authorities, regulators, courts, or law enforcement when required by law;
- another company in connection with a merger, acquisition, sale, financing, restructuring, or transfer of business assets.
We do not sell personal information in the ordinary meaning of the word “sell.” We do not disclose personal information to third parties for their own independent marketing purposes unless we have provided notice and any required choice.
International Data Transfers
Bradshire Mountain is based in the United States. If you are located outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.
Where required, we rely on appropriate transfer mechanisms, which may include the Data Privacy Framework, standard contractual clauses, data processing agreements, or other lawful mechanisms.
Data Privacy Framework Notice
Important Certification Status Notice
Bradshire Mountain LLC previously participated in the EU-U.S. Data Privacy Framework. We are in the process of renewing our certification. For personal information received while our certification was active, we continue to apply the applicable Data Privacy Framework Principles for as long as we retain such personal information.
The Data Privacy Framework program provides a mechanism for personal data transfers to the United States from the European Union.
To learn more about the Data Privacy Framework program and to view our certification, visit the Data Privacy Framework website.
Scope of DPF Coverage
This DPF section applies to personal information that Bradshire Mountain receives in the United States from the European Economic Area in reliance on the EU-U.S. Data Privacy Framework.
This may include personal information processed in connection with:
- website inquiries;
- client communications;
- business development;
- consulting and technical services;
- marketing technology and analytics implementation;
- website, application, and software development;
- hosting, operations, and support;
- vendor, partner, and client relationship management.
This DPF section does not apply to human resources data.
DPF Notice Principle
We provide information in this Privacy Policy about:
- the types of personal information we collect;
- the purposes for which we collect and use personal information;
- the types of third parties to which we disclose personal information;
- your rights and choices;
- how to contact us;
- how to submit complaints;
- our independent recourse mechanism;
- our potential liability for onward transfers;
- our obligation to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
DPF Choice Principle
You may opt out of:
- our disclosure of your personal information to a third-party controller; or
- our use of your personal information for a purpose that is materially different from the purpose for which it was originally collected or subsequently authorized.
To exercise this choice, contact us at privacy@bradshiremountain.com.
For sensitive personal information, we will obtain affirmative express consent where required by the Data Privacy Framework Principles before disclosing it to a third-party controller or using it for a purpose other than the purpose for which it was originally collected or subsequently authorized.
Sensitive personal information may include information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health information, biometric or genetic data, or information concerning sex life or sexual orientation, as defined by applicable law.
DPF Accountability for Onward Transfer Principle
We may transfer personal information to third-party service providers, vendors, contractors, or other parties that perform services on our behalf.
When we transfer personal information to a third party acting as our agent, we require that the third party:
- process the personal information only for limited and specified purposes;
- provide at least the same level of privacy protection as required by the Data Privacy Framework Principles;
- notify us if it can no longer meet those obligations;
- take reasonable and appropriate steps to protect the personal information;
- stop and remediate unauthorized processing if necessary.
Bradshire Mountain may remain liable under the Data Privacy Framework Principles if a third-party agent processes personal information in a manner inconsistent with the Principles, unless we prove that we are not responsible for the event giving rise to the damage.
When we transfer personal information to a third-party controller, we will comply with the Notice and Choice Principles and enter into appropriate contractual arrangements where required.
DPF Security Principle
We use reasonable and appropriate technical, administrative, and physical safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
These safeguards may include:
- access controls;
- authentication and authorization measures;
- encryption where appropriate;
- secure hosting and infrastructure practices;
- vendor review;
- logging and monitoring;
- least-privilege access practices;
- backup and recovery procedures;
- internal security practices appropriate to the nature of the data and processing.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
DPF Data Integrity and Purpose Limitation Principle
We take reasonable steps to ensure that personal information is reliable for its intended use, accurate, complete, and current where necessary for the purposes for which it is processed.
We limit personal information to information relevant for the purposes described in this Privacy Policy or otherwise disclosed to you.
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, contract, dispute resolution, security, accounting, tax, backup, or legitimate business needs.
DPF Access Principle
You may have the right to access personal information we hold about you. You may also request that we correct, amend, or delete personal information that is inaccurate or processed in violation of the Data Privacy Framework Principles.
To submit an access, correction, amendment, or deletion request, contact us at privacy@bradshiremountain.com.
We may limit or deny access where the burden or expense of providing access would be disproportionate to the privacy risks, where the rights of other persons would be violated, or where otherwise permitted by the Data Privacy Framework Principles or applicable law.
DPF Recourse, Enforcement, and Liability
We commit to resolving complaints about our collection or use of personal information in accordance with the Data Privacy Framework Principles.
If you have a complaint regarding our compliance with the Data Privacy Framework Principles, contact us first at:
We will investigate and respond to DPF-related complaints within 45 days.
In compliance with the EU-U.S. Data Privacy Framework (DPF), Bradshire Mountain LLC commits to resolve complaints regarding our handling of personal data in line with the DPF Principles. Should we be unable to resolve a complaint to your satisfaction or fail to acknowledge your complaint in a timely manner, we commit to refer unresolved privacy complaints to the European Data Protection Board (EDPB). For more information or to file a complaint with the EDPB, please visit www.edpb.europa.eu.
Additionally, under certain conditions, as a final option after all other dispute resolution mechanisms have been exhausted, you may invoke binding arbitration. For more details regarding the arbitration process under the DPF, please refer to the official DPF Annex I. These dispute resolution services are provided at no cost to you. Bradshire Mountain is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Required Disclosures
We may disclose personal information in response to lawful requests by public authorities, including to meet national security, law enforcement, regulatory, court, or other legal requirements.
We may also disclose personal information when we believe disclosure is necessary or appropriate to:
- comply with applicable law;
- respond to legal process;
- protect our rights, privacy, safety, or property;
- protect the rights, privacy, safety, or property of our clients, users, business partners, or others;
- investigate fraud, abuse, security incidents, or technical issues;
- enforce contracts or policies.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- request access to personal information;
- request correction of inaccurate personal information;
- request deletion of personal information;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- request a copy of personal information in a portable format;
- opt out of certain disclosures or uses;
- lodge a complaint with a data protection authority or regulator.
To exercise your rights, contact us at privacy@bradshiremountain.com.
We may need to verify your identity before fulfilling your request.
Marketing Communications
You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us at privacy@bradshiremountain.com.
Even if you opt out of marketing communications, we may still send transactional, service, legal, or administrative messages.
Client Data and Processor Activities
In some cases, Bradshire Mountain processes personal information on behalf of clients. In those cases, the client may be the controller or business responsible for the personal information, and Bradshire Mountain acts as a processor or service provider.
Where we process personal information on behalf of a client, we process that information according to the client’s instructions, our agreement with the client, and applicable law. Privacy requests regarding client-controlled data should generally be directed to the relevant client, but you may contact us and we will assist as appropriate.
Third-Party Websites and Services
Our website or services may contain links to third-party websites, applications, platforms, or services. We are not responsible for the privacy practices of third parties. Their privacy policies govern their collection and use of personal information.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided us personal information, contact us at privacy@bradshiremountain.com, and we will take appropriate steps to delete the information.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, manage relationships, comply with legal obligations, resolve disputes, maintain security, enforce agreements, and maintain business records.
Retention periods vary depending on the type of information, the purpose of processing, legal obligations, contract requirements, and legitimate business needs.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
If we make material changes, we may provide additional notice where required by law.
Contact Us
For privacy questions, requests, or complaints, contact:
Bradshire Mountain LLC
San Antonio, Texas, USA
Email: privacy@bradshiremountain.com