Website Relaunch with nox

With the relaunch of nox Germany's website, we've crafted a new digital customer experience, making it a vital touchpoint for essential downstream services. This project wasn't just a redesign; we developed a comprehensive digital experience strategy using cutting-edge technologies to perfectly fit nox's market needs.

The client

nox Germany is a logistics company specializing in overnight express deliveries. They offer customized solutions for various industries, including automotive, OEM, commercial vehicles, construction machinery, and agriculture. Their key service involves picking up shipments by early evening and delivering them before the start of the next business day, often before 6:00 AM. This service includes secure, unattended delivery to designated locations such as car trunks or workplaces. nox Germany also provides additional services like continuous tracking, returns management, and weekend deliveries.

Centraliezd User Interaction

nox Germany provides B2B2C services but exclusively deals with B2B clients. To clarify their offerings and filter out direct B2C inquiries, they implemented a quiz that guides potential leads through an easy process. This approach has effectively increased the quality of B2B leads and reduced the number of misdirected B2C support requests, enhancing overall customer satisfaction and efficiency.

Tracking & CX Management

We have integrated advanced GDPR-compliant tracking mechanisms to enhance the user experience on the website and throughout the various processes offered by nox. By collecting improved data, we can optimize our services for the benefit of our customers while maintaining efficient internal processes. This ensures that the website serves as an effective touchpoint, contributing to a seamless and elevated customer experience.

Technology as an enabler

We designed nox Germany's website using the latest standards and advanced technology to enhance user experience and streamline processes.

1
Open PlatformThe new website seamlessly integrates services and processes, allowing for unlimited integration with CRMs, data warehouses, and automation tools, ensuring real-time interaction.
2
Blazing Fast Loading Timesnox customers enjoy instant access to services with millisecond load times, accessible from anywhere in the world.
3
Ease of UseOur modern technology stack ensures the website is user-friendly, even for internal personnel like marketers and HR staff.

This project exemplifies our ability to deliver high-performance, user-centric websites tailored to client needs.

Talent Attraction

Finding and attracting talent is crucial for any organization. Our new application process simplifies job applications for candidates and streamlines access to new applications for the HR team. This ensures that all necessary information is consolidated in one place, making the hiring process efficient and effective for both applicants and HR personnel.

This project showcases our capability to create user-friendly, efficient recruitment platforms that meet the needs of both applicants and employers.

Let's work together

Need help creating a website for your startup or enterprise? If you think we’re a match, don’t hesitate to reach out. Email us at [email protected], fill out the contact form, or book a call.